Slack just stopped working

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Slack, the office chat app, broke in the middle of the work day.

Users were unable to send messages to colleagues due to an apparent technical issue.

The app is used by workplaces around the world to stay connected and has become especially important in an era of widespread remote working.

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The outage came a little after hours after similar technical problems at Microsoft. They have disabled their own Slack competitor, Microsoft Teams, and other platforms including Outlook email and Xbox Live.

The Slack outage began just before 3:30 p.m., according to tracking website Down Detector. That showed a number of reports from affected users around the world.

About half an hour later the service was back online. The outage was so rapid that Slack’s status page and Twitter account only recognized the issue after it appeared to be sold.

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“Some customers are having issues loading channels and threads, sending messages in Slack, previewing files. We are actively investigating this and will post an update as soon as we have more details,” it wrote on Twitter.

But much of the rest of Twitter expressed panic and joy at not being able to work as usual on Wednesday.

Slack says it has more than 200,000 paying customers and is used by 77 of the Fortune 100 companies. That includes many of the world’s largest companies, such as Target, Uber, and Netflix.

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