TRAI seeks vision on the use of big data, AI for improved telecom services

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Telecom regulator TRAI released a consultation paper Friday asking public opinion about adopting artificial intelligence and big data to improve telecom services and improve network security and efficiency. The Telecom Regulatory Authority of India (TRAI), in its consultation paper on “Harnessing Artificial Intelligence and Big Data in the Telecommunications Sector”, has asked for views on sectors where existing and future capabilities of the telecom networks can be used to harness AI (Artificial Intelligence). and BD (big data).

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The consultation paper follows a reference to the regulator of the Ministry of Telecom in June 2019, in which the Ministry requested TRAI’s recommendation on using AI and BD in a synchronized and effective manner to improve overall quality of service, spectrum management, improve network security and reliability.

The regulator has consulted on risks in the adoption of AI and BD, such as unethical use, bias in data and algorithms, privacy, instability of models, non-compliance with regulations and legislation, as well as ways and mechanisms to mitigate risks.

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TRAI has set September 16 as the last date for comment on the paper and September 30 for counter-reactions.

In June, TRAI chairman PD Vaghela urged telecom companies and Wi-Fi providers to work together to develop innovative business models that would unleash the combined power of mobile and Wi-Fi technology to improve digital infrastructure.

He called on telecom service providers and Wi-Fi hotspot providers to work together and come up with India-specific business models.

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Studies have shown that smartphone users in 5G countries such as South Korea, UK, US, Japan, Australia and Germany consumed an average of 1.7 to 2.7 times more mobile data after the introduction of fifth-generation services, compared to with 4G .


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